Shipping & Delivery
| When will I receive my order?
If the item is in stock, we aim to dispatch within 3 working days of receiving payment. Small items (less than 500g) will be sent by first class post, all other items will be sent by courier. When ordering, please leave instructions for the courier if you are unlikely to be there to sign for your delivery.
|What happens if I'm not at home when you try to deliver?|
|To ensure you receive your order as quickly as possible, please make sure you give us a delivery address where someone will be available to accept it because we must obtain a signature for all courier deliveries. We will deliver to a family member, neighbour, place of work or leave in a safe place as instructed if it is more convenient for you. In this case, please ensure you use the alternative address or instructions when placing your order.
If no-one is available to accept your order, a card will be posted through your letterbox to explain how you can arrange re-delivery or collection.
|Where do you deliver?|
|We currently deliver to UK (including Northern Ireland), IRELAND & EUROPE
Mainland UK & Northern Ireland up to 0.6kg - £3.95 1st class Royal Mail
Mainland UK & Northern Ireland 0.65kg to 4.95kg - £5.95 Royal Mail or courier
Mainland UK & Northern Ireland 5kg to 25kg - £9.95 Courier
Mainland UK only 0.1kg - 6kg - £25.00 Express delivery including Saturday delivery
Europe excluding Denmark, Latvia, Norway & Sweden including Ireland/Eire up to 0.6kg £6.95 1st class Royal Mail
Europe excluding Denmark, Latvia, Norway & Sweden including Ireland/Eire 0.65kg to 1.3kg £9.95
Europe excluding Denmark, Latvia, Norway & Sweden including Ireland/Eire 1.35kg to 4kg £15.95
Europe excluding Denmark, Latvia, Norway & Sweden including Ireland/Eire 4.1kg to 20kg £25.00
Denmark, Norway & Sweden up to 0.6kg £5.95 by Royal Mail
Denmark, Norway & Sweden 0.61kg to 1.3kg £10.95 by Royal Mail
Denmark 1.31kg to 2.9kg £20 by courier
Denmark 3kg to 5kg £25 by courier
Latvia 0.1kg up to 1.2kg £10.95 by Royal Mail. Prices on application for over 1.2kg.
Norway 1.31kg to 2.9kg £27 by courier
Norway 3kg to 4kg £38 by courier
Sweden 1.31kg to 2.9kg £36 by courier
Sweden 3kg to 5kg £38 by courier
CANADA & USA
We currently have a maximum weight of 1kg for orders to Canada and the USA (excluding California) at a flat rate of £12.95 by Royal Mail.
For all other weights and countries not listed here, please contact us.